I was at a Congress.gov meeting earlier this week where Jill MacNeice presented the results from a round of unmoderated Congress.gov testing. During the presentation Jill showed this wall with responses to questions posed that included a heat map of where people clicked on Congress.gov. Based on hundreds of responses received, Jill was able to draw valuable conclusions regarding the preferences of the users, which we will be able to use to make the site better.
I wanted to share a couple of quick examples. We learned that people love the tracker (which I like too). What I didn’t know was that people frequently click on it.
A big request was an alert for anything that happens to a bill. That’s a feature I want to see make its way to Congress.gov too.
What feedback do you have for our Congress.gov team?