We recently started to do some user testing on our website, Law.gov. It has been interesting to listen to the feedback because I know the answers and sometimes people are close but miss what I can clearly see. I’m sitting in my office occasionally saying things to the screen (while my phone is muted). I have sat in on user testing in the past with Jill MacNeice for Congress.gov and am really thankful that she can help us on the Law Library’s website now too.
One thing that I keep thinking about is how we have a lot of content in a variety of packages. There is the Guide to Law Online, the Global Legal Monitor, Legal Topics, and In Custodia Legis to name a few. We’ve spent some time updating our metadata so you can find our content easier via search, but we do not really have a good way to browse across all content from, for example, a jurisdiction. One of our questions is to find something on adoption from Turkey, but users do not know if they should go to the Guide to Law Online or possibly the Global Legal Monitor. They must know to go to the Legal Topics section.
As a way to test how useful this would be, I’m adding a partial sample jurisdiction browse list below. When you select one, you will see results from across all of our content. Let me know what you think in the comments. Would it be useful to have a similar list broken down by topics? Would you click on a browse list of topics or jurisdictions from our homepage?